Our Team

11

Lisa

Staff Lisa at Toothman Orthodontics in Hagerstown Frederick, MD

Treatment Coordinator

What do you do at the office?

I am one of the first faces you will meet at your new appointment. It’s my job to ensure you know what’s involved with your treatment plan. I love educating parents and patients about orthodontics, and about all the great things our practice has to offer. When you leave you will know what is needed, how much treatment costs, and the best timing to start.

Where can we find you when you aren’t at work?

Spending time with my family; my 3 grown children and their spouses, is my greatest privilege. I love to camp, kayak, bicycle, exercise in the early morning, and spend lots of time with my grandkids, Kinley, Jaxon, and Mia. My husband and I are empty-nesters and our newest love is our Harley motorcycle and the many trips we take with our friends exploring all the back roads and fun places!

What’s your favorite thing about your job?

YOU ! I am through and through a people person, so when I can mix my love of people with teaching about orthodontics I am in my best element. The transformation of a patients smile and confidence is so satisfying.

What is one of your favorite quotes?

Be the reason someone smiles today.

Lori

Staff Lori at Toothman Orthodontics in Hagerstown Frederick, MD

Financial Coordinator

What do you do at the office?

I have been a front desk receptionist since June of 2008. I take your calls, greet you upon your arrival, assist you with your needs and handle any financial responsibilities that is needed to be settled.

Where can we find you when you aren’t at work?

I love spending time with my husband and 2 kids. Life has slowed down a bit, as my kids are grown. My husband and I enjoy Nascar races, antiquing, and going to Baltimore to visit our daughter.

What’s your favorite thing about your job?

I enjoy meeting and greeting all our patients and parents, as well as the fun friendly environment. I also enjoy the friendships I have made with my co-workers.

What is one of your favorite quote?

Everyday may not be a good day, but there is good in every day.

Rebecca

Staff Rebecca at Toothman Orthodontics in Hagerstown Frederick, MD

Communication Facilitator

What do you do at the office?

I help lead our social media outlets and am also one of first smiling faces you will see in the Hagerstown office. I play a role in getting our staff involved in our community by putting together “pay it forward” projects. I am cross-trained in supporting the financial coordinator, insurance coordinator, and treatment coordinator. Ultimately, I jump in wherever is needed in the office to help smooth out any bumps we may come upon.

Where can we find you when you aren’t at work?

Outside of work, I spend all of my time with my husband- Danny and 2 daughters, Annabelle and Reagan. We love anything outdoors. We have a huge passion for hunting and fishing, along with a love for guns.

What’s your favorite thing about your job?

My absolute favorite part of my job are the friendships I have made. I also love seeing each proud smile march by me at the front desk when treatment is complete.

What is one of your favorite quote?

You’re never too important to be nice to people.

Aimee

Staff Aimee at Toothman Orthodontics in Hagerstown Frederick, MD

Business Manager

What do you do at the office?

I’m the business manager in both our Hagerstown & Frederick offices, and help with the human resources.

Where can you find me when I’m not at work?

On the go! Enjoying time with my husband and 5 children. I’ll be over at dance, lacrosse, piano, plays, wrestling, Swimming, band practice, and more. I love water skiing, playing the piano and cooking.

What’s your favorite thing about your job?

I like being a part of my family’s practice and getting to spend time with my dad and brother. Even though I work more behind the scenes, I enjoy my relationships with our staff as well as watching their interactions with you the patient!

What is one of your favorite quotes?

Today is the first day of the rest of your life.

Michele

Staff Michele Toothman Orthodontics in Hagerstown Frederick, MD

Office Manager

What do you do at the office?

As the office manager, I oversee the office operations, and committed to seeing that all our patients and families have the best experience from their first visit to their last. I joined Toothman Orthodontics in 2017, and have over 27 years of dental management and customer service experience.

Where can we find you when you aren’t at work?

When I am not working, I am usually running my twins to their many activities and spending quality time with family and friends. My husband and I love movies of all kinds, and can be found at our local movie theater several times a month.

What’s your favorite thing about your job?

I love being a part of the communication and relationships that the Toothman’s have been creating for over 42 years. Our interaction with each patient and their family is the very core of their foundation.

What is one of your favorite quotes?

The man who can keep a secret may be wise, but he is not half as wise as a man with no secrets to keep. -Edgar Watson

I use this quote to teach my children to steer clear of those who tell stories about others that are not theirs to tell.

Jackie Baer

Treatment Coordinator

What do you do at the office?

My responsibilities include coordinating each patients orthodontic treatment from beginning to end and helping you understand the importance of orthodontics.

Where can we find you when you aren’t at work?

Spending time with my family and cheering my boys on in sports. Also, enjoying summers at the beach.

What’s your favorite thing about your job?

I love going over each patients treatment with them. Helping them understand their treatment each step of the way. I enjoy meeting all new faces and seeing their end results.

What is one of your favorite quotes?

In a world full of worries, be the warrior.

Zaylie Taulton

Records Coordinator

What do you do at the office?

A normal day in the office for me consists of meeting every new patient, taking their photos, uploading their x-rays, and sitting in on new patient exams to expand my orthodontic knowledge and cross train.

Where can we find you when you aren’t at work?

If I’m not at work you can find me at Marshalls, TJ Maxx, or Target…. my favorite stores. I love to shop!

What’s your favorite thing about your job?

My favorite thing about my job is being able to meet kids of all different ages! There is just something about creating a bond with patients that touches my heart. You never know what someone could be going through so if I can make someone else happy, I am happy.

What is one of your favorite quotes?

“If speaking kindly to plants makes them grow, imagine what speaking kindly to humans can do. “

Brianna Roberts

Insurance Coordinator

What do you do at the office?

I answer any insurance questions you may have, assist patients with insurance benefits, and communicate with insurance companies regarding claims. I also research and resolve any insurance billing issues.

Where can we find you when you aren’t at work?

Relaxing with family and friends. Also, cheering on the Washington Capitals- Go caps! #43 Wilson!

What’s your favorite thing about your job?

Coming into an upbeat energy and positive vibes throughout the office. Also, being part of changing peoples smiles.

What is one of your favorite quotes?

Believe in yourself and you will be unstoppable.

Tiffany

Staff Tiffany at Toothman Orthodontics in Hagerstown Frederick, MD

Lead Assistant / Scheduling Coordinator

What do you do at the office?

I am responsible for the input of schedules into the system. I also schedule all clinic staff for both the Frederick and Hagerstown offices. I am also a senior most clinical assistant.

Where can you find me when I’m not at work?

When I am not at the office I am usually enjoying time with my family. I enjoy watching my youngest son, Landon, play baseball and football.

What’s your favorite thing about your job?

I enjoy the interaction with patients and their families. Watching ones smile transformation is very rewarding. The physical transformation is sometimes a major transformation of ones confidence level too.

What is one of your favorite quote?

Let your smile change the world but don’t let the world change your smile.

 

Tina

Staff Tina at Toothman Orthodontics in Hagerstown Frederick, MD

Orthodontic Assistant / Inventory Manager

What do you do at the office?

I am a clinical assistant with my Radiology license and manage the inventory, although I was cross-trained to do pretty much anything in the office. I’ve been here since July 2003. On the side, I always love making the staff, patients, and families smile and laugh with my singing in the clinic!

Where can we find you when you aren’t at work?

I love spending time at home with my granddaughter, Madilyn and my 3 fur babies Bella Rae, Josie May, ad Sage Lee. I am not a winter person- I love spring, summer, and fall. I love to swim and enjoy being outdoors.

What’s your favorite thing about your job?

Seeing the completion of a beautiful smile and watching our patient’s self esteem rise to the highest level. I always enjoy hearing the positive feed back from patients that they receive once they are finished their treatment from their friends and families.

What is one of your favorite quote?

Work hard to get what you like, otherwise you’ll be forced to just like what you get.

Danielle

Staff Danielle at Toothman Orthodontics in Hagerstown Frederick, MD

Orthodontic Assistant / Inventory Manager

What do you do at the office?

I’m an Orthodontic Assistant in our Frederick and Hagerstown locations and hold both my Qualified Assistant Certificate and my Radiology license. I also help with ordering clinical supplies as well as marketing, especially our Annual Summer Splash Bash.

Where can we find you when you aren’t at work?

In my spare time, I love to be outdoors, either camping or boating with my family.

What’s your favorite thing about your job?

My favorite thing about my job is knowing I play a part in giving patients a smile that will last a lifetime.

What is your favorite quote?

Heaven and earth may separate us today, but nothing will ever change the fact that you made me a mom. #ForTrey

Stephanie

Staff Stephanie at Toothman Orthodontics in Hagerstown Frederick, MD

Orthodontic Assistant & Invisalign Coordinator

What do you do at the office?

I’m a Certified Orthodontic Assistant with my license in Radiology. I am also the Invisalign Coordinator that keeps track of the Invisalign cases/clinchecks and the OSHA Coordinator, keeping our staff up to date on their continuing education.

Where can we find you when you aren’t at work?

Spending time with my family and friends or at the gym lifting or doing yoga.

What’s your favorite thing about your job?

Seeing the transformation of patients smiles and building relationships along the way.

What is one of your favorite quotes?

A smooth sea never made a skilled sailor.

Beth

Staff Beth at Toothman Orthodontics in Hagerstown Frederick, MD

Orthodontic Assistant

What do you do at the office?

I am part of the clinical team in both Hagerstown and Frederick locations. I handle all surgical patient cases, transfer in or out patients, and correspondence to general dentist when patients go into the retention stage of treatment.

Where can we find you when you aren’t at work?

I enjoy being at the beach and kayaking with my co workers. I also love to spend time with my family or friends and am always down for a road trip.

What’s your favorite thing about your job?

Seeing how the transformation from start to finish of a patient makes them feel is so rewarding.

What is one of your favorite quotes?

There is always a reason to smile, find it!

Morgan

Staff Morgan at Toothman Orthodontics in Hagerstown Frederick, MD

Orthodontic Assistant

What do you do at the office?

I am one of our Qualified Orthodontic Assistants with my License in Radiology. I am also cross-trained to support the Treatment Coordinator position. I love traveling between both offices to be able to meet each patient and their families.

Where can we find you when you aren’t at work?

You can find me at home with my husband, Brad and our 2 kids, Bennett and Maizie. Most of my free time is spent with my family and close friends!

What’s your favorite thing about your job?

My favorite thing about my job is seeing how happy patients get to not only start treatment but end it as well. There is no greater feeling than giving someone the smile of their dreams, making them as confident as they can be. Also, I enjoy the friendships I’ve made with my co-workers. It makes coming to work that much better!

 

What is one of your favorite quotes?

In a world where you can be anything, be yourself.

“It’s fine.”

Cindy

Staff Cindy at Toothman Orthodontics in Hagerstown Frederick, MD

Office Lab Manager

What do you do at the office?

I am the Office Lab Manager. I have my Qualified Dental Assisting license and Maryland radiology license. I am responsible for fabricating appliances and models, operating and maintaining multiple 3-D printers, ordering supplies, and handle maintenance and hospitality duties.

Where can we find you when you aren’t at work?

I can be found in the kitchen decorating cakes or baking. I may also be found catching an Orioles game with my family or visiting my sons and their wives. I enjoy video games, reading, crafting, and singing in the choir. I also have a special little kitty that takes up a lot of my time.

What’s your favorite thing about your job?

Working in the lab allows me to be in touch with my artistic and creative side. Every piece of work is like a commissioned piece of art-sometimes with its challenges-custom made and designed just for you!

What is one of your favorite quotes?

Family is not an important thing, It’s everything. – Michael J Fox

Kelly

Staff Kelly at Toothman Orthodontics in Hagerstown Frederick, MD

Lab Technician

What do you do at the office?

I work in our in-house lab where I assist Cindy in printing 3-D models, casting retainers, trim/polish retainers, and manipulate files on Ulab for our In House Aligners.

Where can we find you when you aren’t at work?

I love snuggling on the couch with my dog, shopping, or going on vacation!

What’s your favorite thing about your job?

The people I work with, everyone here is wonderful. & the Doctors make it an even better atmosphere!

What is one of your favorite quotes?

“We don’t make mistakes, we just have happy accidents.” – Bob Ross

Renee McNally

Compliance Coordinator

What do you do at the office?

I oversee day to day clinic operations, infection control protocols for the entire office and training of new orthodontic assistants.

Where can we find you when you aren’t at work?

At home with my husband and 3 kids. I love to read and watch movies. I am a die-hard Michigan State Spartan Fan and love everything that is Irish or Ireland.

What’s your favorite thing about your job?

I love to see patient’s smiles transform but in the safest way possible. I am a total nerd about dental infection control!

What is one of your favorite quotes?

“The Greatest thing you’ll ever learn is just to love and be loved in return.”

Ashley Welsh

Orthodontic Assistant

What do you do at the office?

I am a Orthodontic Assistant.

Where can we find you when you aren’t at work?

Outside of the office, I also am a hairstylist. In my free time from working, I enjoy hunting, fishing, and spending time with my family and friends.

What’s your favorite thing about your job?

My favorite part of my job is making people feel better about their smiles. I also love building a relationship with our patients and their families.

What is one of your favorite quotes?

“Small steps in the right direction can turn out to be the biggest step of your life.”